Download the Global Sustainability Report 2020 About us Who we are Where we operate About this report Independent Assurance Practitioner’s Limited Assurance Report on Selected Key Performance Indicators Governance Governance Targets Our global sustainability 2020 goals Our performance against our 2020 regional targets Messages from our leadership Message from our Chairman (SETS) committee Message from our Chief Executive Officer Our key relationships Key relationships Employees Unions Customers Communities Industry bodies and business Shareholders, bondholders and banks Government and regulatory bodies Suppliers and contractors Civil society and media Principles The links between our operating context, risk, key relationships and key material issues Sourcing responsibly Maintaining ethical behaviour and compliance Prosperity Creating value Containing costs and ensuring appropriate capital allocation Enhancing efficiency through machine learning and digitisation Meeting long-term demand growth for cellulosic-based fibres Increasing the sustainability of our products through circular design and adjacent markets Developing and commercialising innovations in addition to adjacent businesses People Improving the lives of People Ensuring the safety of our employees and contractors Attracting, developing and retaining key skills Engaging more closely with our employees Supporting sound labour relations Sharing value with our communities Planet Treading more lightly Sourcing woodfibre responsibly Safeguarding and restoring biodiversity Prioritising renewable and clean energy Helping to mitigate climate change Focusing on water stewardship Accelerating circular business models Glossary Message from our Chairman (SETS) committee